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Looking to create more hurdles to your companys
success? One of the easiest ways is to misstep from the outset with
a name for your company that wont resonate with your customers.
Poor strategic thinking has lead to faulty naming. Here are my favorite
missteps.
1. Achieving Anonymity with Alphabet Soup Names AT&T
and IBM have the bucks to sink into advertising to cement with consumers
the image their ABC names represent. Do you? Look at companies like
AXA-UAP, GPU, AMR, and even ABC Group. This approach to naming is
a fail-safe way to throw your company into oblivion; studies show
that consumers are 30% less likely to remember initials than names.
2. The Name Chain Game Afraid of losing brand name recognition
in the wake of a merger? Just combine all of the names together.
You'll join the tongue-twisting ranks of Dean Witter Morgan Stanley,
LVMH Moet Hennessy Louis Vuitton and SmithKline Beecham. Name merging
is the compromise solution chosen when neither party will agree
to a new company moniker.
3. The "If It Works For Them..." Approach Use ubiquitous
words like todays technology-inspired "micro," "cyber"
or "net." Try creating a distinctive identity in the midst
of Advanced Micro Systems, Advanced Micro Devices, Micron Technology,
or Microsoft. Or bump up against Netscape, NetStar, e.bay, or e.Digital.
They are so "me too" that consumers will have a tough
time recalling their reason for being.
4. Connect the "dots" If it works for Amazon.com,
the globe.com, and broadcast.com, change your company like these
recent converts: JetFax to efax.com and Software.net Corporation
to Beyond.com. Connecting the "dots" might seem very of
the moment, but it denies you the opportunity to leverage your companys
key points of difference and to plan for longevity.
5. Create a Tongue Twister Using an unfamiliar name or one
that is too "foreign" ensures that your word of mouth
advertising will come to a screeching halt. After all, consumers
would rather utter no brand preference than mispronounce a brand
and run the risk of looking foolish. Liefbramulich, Clos du Bois,
and Tiganello all have had to go to amazing and expensive lengths
to educate their consumers about their brand.
6. Forget Name Associations Not all publicity is good publicity
and when your name conjures up unpleasant parallels, it's time to
move on. Jack the Stripper, The Failure Group and ValuJet were all
due for a silent burial.
7. Sounds Like... As unpleasant-sounding names conjure up
unpleasant attributes, your brand will take a tough beating. Compare
the sound of UNUM to that of Caress. Or think why Hog Island became
Paradise Island or why Ralph Lifshitz evolved into Ralph Lauren.
8. Choose a "Now" Name Ignore future growth opportunity,
and saddle your company with limiting names that eventually need
to be changed. Twentieth Century Insurance and Boston Chicken are
prime examples.
9. Ignore Foreign Translations In this age of international
marketing, checking foreign translations is a must to avoid disasters.
Look at Estee Lauder's Country Mist introduction into Germany where
"mist" translates roughly into manure or the classic mistake
of Nova meaning "no go" in Spanish.
10. Create a New Compound Word This approach is like adding
a pinch of this and a pinch of that without ever seeing the entire
recipe: the end result often falls flat. Premark is a combination
of premier and trademark, Unisys is a "united information systems,
and the worst example is probably Aspercreme. It is so poorly named
that every commercial has a disclaimer at the end stating "Aspercreme
contains no aspirin."
Elizabeth Goodgold, president of The Nuancing Group has extensive
expertise in helping businesses avoid the pitfalls of bad naming.
She can be reached at 619-792-8600.
Food Beverage, April 1999. Reprinted with permission.
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